Work and relationships

I stopped and got some donuts on the way into the office this morning. I am known to say "a day without donuts is like a day without sunshine." I love everything abount donuts except maybe the calories. I admire the people who can make them -- it's not simple like pancakes or biscuts. It's complicated, so I respect those that can make them well.

Like I said - I stopped at the shop this morning, and was served a donut by someone who doesn't love donuts. Someone should LOVE what they do, or at least, they should understand that their customers LOVE the product they're selling, and should respect that love, and take on the mantle of that love, and act as if they love it too.

Case in point: I ordered a chocolate covered donut, and when I arrive at the office, I find that it was placed in the bag upside down, and now all that chocolate has glued the donut to the bottom of the bag. The person who sold me this donut doesn't love the product, and doesn't respect my love for the donut. They were not expressing a sense of excellence and quality in their work product, and they did not convey to me a respect for my love of the donuts. They didn't honor the donut, and they didn't honor the relationship with the customer.

So now I have a half-chocolate donut, and they have a disloyal customer.

One sees this kind of behavior in the office too. Think about it.

May all your donuts be perfect, whether you make them or buy them from others.

Tablets are the next Laptop

From iPass blog:


http://www3.ipass.com/blog/the-laptop-is-the-new-desktop-and-the-smartphonetablet-is-the-new-laptop/

My iPad

To say that I’m delighted with my iPad is an understatement. The iPad has become an indispensible tool in my family’s daily lives. Through the work day I use various applications to get news, take notes, track nutrition and exercise, and plan my day. I occasionally listen to music and at lunch, listen to Podcasts, read books, or play games. If I’m away from my desk and need to look at my calendar, it’s easier and faster to go to the iPad instead of opening my laptop.

At home, my wife chooses the iPad over her laptop to view the weather, browse the internet or play games. We even used the iPad to plan and guide our summer vacation, navigate en route, and find hotels - on demand - along the way.

My two-year-old son navigates the iPad interface with ease. We use several applications to help him learn the alphabet and colors, and he knows how to use YouTube to search for videos of cats or trucks. The touch interface is so natural and powerful that he has even tried using gestures to navigate pages and pictures when interacting with traditional computers.

I carry the iPad with me everywhere. Frequently people ask about the device, so I put the iPad in their hands and invite them to explore while I tell them about my experiences. Everyone who interacts with it is amazed.

There is no doubt in my mind that the iPad has change computing forever – and I’m thrilled to be part of it.

MS Lync

Excited about new MS Lync server and services (office 365) as enabler for internal communications and gateway to consumer networks. Launch Nov 17.